Branzino HealthHow can we help?
Tell us what you need — patients using the app, practice staff and anyone evaluating Branzino all reach the same team here. We reply by email, usually within one business day.
Things we're asked most
I'm a patient and I can't sign in to the app
Your practice creates your portal access, so start by choosing Patient app — signing in or getting access above and telling us which practice you see. If you only need a password reset, use the "Forgot password" link on the app's sign-in screen first — it's faster than waiting on us.
How do I delete my account or my data?
Choose Privacy, data or records request and say what you'd like removed. Patient records are held by your practice, so for clinical records we'll coordinate with them; for your portal account itself we can act directly.
How fast do you reply?
Usually within one business day, Monday to Friday. Anything blocking patient care jumps the queue — say so in your message.
Is there phone support?
No queue and no hold music by design. We answer in writing so you get a real answer with steps you can follow, and we'll set up a call when a problem genuinely needs one.
I think I found a security problem
Please report it — see Security & compliance for how we handle good-faith research. You can also send it through this form under Technical problem or bug.